Monday 17 February 2014

Facts About Lean Six Sigma Healthcare

By Krystal Branch


Healthcare executives with the determination to be a part of the solution rather than the problem in controlling cost of healthcare and quality may have finally found the right vehicle to allow the do exactly that. They must have embraced lean six sigma healthcare which helps them to develop a culture within the organization whose commitment is to reduce defects and improve customer service. However, there are guidelines for successful implementation.

It is important that customers are offered satisfactory services in order for the healthcare facility to improve. Nevertheless, this affects all areas of the facility other than treatment but also affects the billing systems, good communication channels and availability of rooms among other important things. Hence, choose wisely project that bring about feasible improvements in delivering quality services.

Potential projects for health care organizations may be related directly to work-flow of the registration and billing systems and the clinical procedures of medication administration among others. All these activities are important and quite relevant but they cannot be improved all at one. In order to manage the changes well there is need to prioritize them accordingly depending on goals and objectives of a medical facility.

Prioritizing and choosing projects that need urgent improvement is critical and it means one has to take crucial measures while choosing the projects for the benefit of the hospital. You should give great importance to client needs and also understand crucial elements of quality when prioritizing the required projects. Remember that the client is not just the patient but involves even administration, nurses and doctors among others.

Also important is to understand the complexity of the nature of a problem. The higher the complication with measurable reaction variables, the higher the hope of the sigma assignments. Some may be can be solved by using appropriate tools needed to accelerate the process and which can be applied to cases that simply require direction and facilitation.

One way to succeed with sigma projects is to ensure there are visible output and input processes going on. Among the common traits include clear set goals, feasibility of data and resources, identifiable benefits of the initiative to clients and configuration for key care facility issues. Moreover, there should be significant progress on implementation of projects.

When data is collected the team must determine the problem and the solution that would benefit the organization. If a simple project that can bring some quick results is done, it can bring forth more support and offer a boost to future projects and so by choosing something that is time bound, the project will become more meaningful and long lasting. In addition, if it is not controversial, you can be sure you will not face much resistance.

When it comes to selecting lean six sigma healthcare projects, medical organizations must make wise decisions in order to bring about benefits and assessable results. This should be chosen based on the specific goals of an organization and their priorities. This way, the institutions can be assured of offering the best possible customer services.




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