Wednesday 19 June 2013

Creative Tips On How To Sell Software Online The Right Way

By Chad Moli


One of the key steps in maintaining a successful online software store is knowing how to draw viewers to your site. The more viewers you have the better the chance to gain new customers. To learn some effective strategies on how to attract customers to your site check out the following tips.

If you personalize your website to users they'll feel more appreciated and trusting. Depending where they are browsing from you can also display the different national flags so they feel more at home.

When designing your navigation bar make sure it takes into effect spelling errors and can reroute the customer to similar spelled software. You never want the customer to return to a screen that says no search available. This will immediately shut the customer down and they will leave.

Most trusted email services have a built in spam filter. Don't waste your time and energy installing another one because it won't do you any additional good. You can always test the pre-installed filter by sending yourself mock emails and seeing where it ends up.

Clearly stating your store's shipping and returns policy is extremely important. Customers need to understand from the get go what exactly they're buying, what happens if they're dissatisfied and how long the software can potentially take to reach them. This will only protect you from potential dissatisfied customers.

Keep your website clean and to the point when dealing with customers. Don't make it too wordy and descriptive because then you will lose their attention. Customers visit your site to buy software and services, not read novels.

Be weary when it comes to inflating shipping costs. Many customers will be turned off by the increased price and won't feel the need to purchase from you. Instead they will find other sites selling the same software with decreased shipping costs.

It's important that customers know exactly how long it will take for their deliveries to reach them. Putting charts on your website with different domestic and international shipping times and including tracking numbers will give customers an estimate. Try to keep domestic shipping to three business days.

Supporting complementary websites is a great practice to get into. Customers don't mind shopping on two different websites as long as they can get what they want when they want it. You can link to eachother's sites and have a little bit of friendly competition as well as increase your search engine ranking.

When creating your own unique software product it's important to copyright and obtain exclusive selling rights for your software. Keeping your website up to date and heavily advertising it will help customers start to recognize your brand.

Reviews can often be a double-edged sword. Positive reviews can help catapult your business with customers professing their love of your brand. On the other hand negative reviews can be detrimental to your image.




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