Tuesday 23 April 2013

How Your Business Might Utilize Text Messaging Campaigns

By Roxy Albright


As cell phones become more and more a part of human life, businesses look to exploit them through marketing solutions like text messaging campaigns. An SMS marketing service can go a long way to bringing business and consumer closer together. Text messaging campaigns are becoming more common as businesses look to utilize the popular communication method to reach their customers or clients in new ways. There are a wide variety of manners in which text messages can be utilized to further marketing efforts. This brief article will explore a few of those uses.

First, text messaging campaigns may be used to disseminate discounts and deals. Next, we shall consider how these services may be used to tell clients or customers of upcoming scheduled visits with your company. Finally, we shall discuss researching the market utilizing SMS services.

Via text messaging campaigns, your company can send promotions, coupons, and other discount offers to clients or customers. These services can often begin reaching clients by having them send a text to get some initial discount. Many continue on with periodic or regular discounts or other messages that bring customers in for new purchases or increase brand loyalty. The fact that many people almost always have their cell phone close by makes them very reachable through this strategy.

These text messaging campaigns can also be utilized by service-based industry outlets. Healthcare, beauty, or consulting businesses are among those that can utilize texts to remind their customers of appointments for service. This can help these businesses to avoid whatever marginal attrition may occur from customers missing an appointment. Clients also could consider it a customer service plus to have your business go the extra mile to helping them out with their busy life. Such a service might also save your office on time that would have otherwise been spent contacting clients through more time-consuming methods.

Another manner for employing an SMS marketing service is market research. These services can be used with captive audiences that might or might not include your actual customers. For example, an audience at a ball game could be asked a survey question during a timeout that has the possibly chance of winning a prize for participating. They can text their response easily and quickly. This is one example of a very short and effective way to gather information from many people. However, it might not be the simplest to set up. There are varying other ways that market research could be done through texting services also.

Text messaging campaigns do have potential drawbacks (such as annoying customers), but if an SMS marketing service is used proficiently it can be successful in many respects.




About the Author:



No comments:

Post a Comment